UK Delivery
We deliver throughout mainland UK using a combination of our own transport and trusted courier partners.
Delivery options and lead times vary depending on the products ordered, stock availability, order size, and manufacturing requirements.
If you require urgent delivery, please contact our sales team before placing your order and we will do our best to accommodate your requirements.
Standard Lead Times
Many of our standard products are available from stock and can be dispatched quickly.
For made-to-order products or larger volume orders, lead times may vary depending on production schedules.
Estimated lead times will be confirmed when your order is acknowledged.
Delivery Charges
Delivery charges are calculated based on:
- Order value
- Weight and dimensions
- Delivery location
- Delivery method required
Any applicable delivery charges will be clearly displayed before you complete your purchase.
Order Processing
Orders are processed during normal business hours, Monday to Friday.
Orders received outside business hours, on weekends, or on public holidays will be processed on the next working day.
Delivery Locations
Online orders are available for delivery within the United Kingdom only. International customers should contact our sales team directly to discuss export and overseas shipping options.
Receiving Your Delivery
Please inspect all goods upon receipt.
Any shortages, damages, or delivery discrepancies should be reported as soon as possible, ideally within 48 hours of delivery, so that we can investigate and resolve the issue promptly.
Where goods are signed for without inspection, we may require photographic evidence of any transit damage.
Failed Deliveries
If delivery cannot be completed due to restricted access, unavailable personnel, incorrect delivery information, or any other circumstance outside our control, additional delivery charges may apply for redelivery.
Large or Specialist Deliveries
Some products may require special handling, palletised transport, or dedicated delivery arrangements.
If your order requires specific unloading equipment, access arrangements, or site restrictions need to be considered, our team will contact you prior to dispatch.
Tracking Your Order
Where available, tracking information will be provided once your order has been dispatched.
For larger or bespoke orders, our team will provide delivery updates directly.
Need Help?
If you have any questions regarding delivery, lead times, stock availability, or urgent requirements, please contact our sales team:
Email: sales@thebollardshop.co.uk
Telephone: +44 (0)1594 847150
We’re always happy to help ensure your order arrives when you need it.